Who Are We

Senior Legal Services (SLS), a joint program of the Bar Association of Baltimore City and Baltimore Bar Foundation, Inc., has provided free legal advice, services, and representation to Baltimore City residents age sixty (60) and older since 1991.

A brief introduction to our staff:

Viola Woolums

Viola A. Woolums, Esq. has served as Director of Senior Legal Services since September 2019. She comes to us with extensive experience representing low-income Baltimore City clients in a variety of administrative actions and appeals related to denials of public benefits and other State and Federal program eligibility. Ms. Woolums manages day-to-day operations, grants, fundraising efforts, community involvement, and more at Senior Legal Services. She is a graduate of the University of Maryland School of Law (J.D. & Health Law Certificate) and Illinois State University (B.A.). Ms. Woolums is a former Rose Zetzer Fellow of the Women, Leadership & Equality Program at the University of Maryland School of Law.

Jacqueline Jones

Paralegal Jacqueline A. Jones has been with Senior Legal Services since June 2010. Ms. Jones’ primary duties consist of client intake, including screening clients for eligibility, summarizing legal issues, scheduling appointments, and conducting initial and subsequent client consultations and referrals. She is also responsible for pro bono intakes and referrals where appropriate. Ms. Jones coordinates community outreach and education for seniors at senior centers and senior housing facilities. She also plans events, to include the annual Law Day for Seniors. She additionally prepares documents and correspondence and other duties as assigned by the Director of Senior Legal Services.

Madonna Lebling

Madonna A. Lebling joined Senior Legal Services in September 2018 as the Project Household attorney. She provides legal assistance to Baltimore City seniors with the goal of preserving homeownership and enabling Client to safely age in place. She earned her J.D. from University of Baltimore School of Law in 2015. Prior to joining SLS, Ms. Lebling worked in news research and legal/legislative research.

Muriel van den Berg

Muriel van den Berg joined Senior Legal Services in September 2018 as the part-time Project Household attorney. She provides legal assistance to Baltimore City seniors with the goal of preserving homeownership and enabling Clients to safely age in place. She earned her J.D. from the University of Maryland School of Law and previously worked as an attorney for Catholic Charities Immigration Legal Services in Baltimore.  She is conversant in Spanish.

Calissa Randall

Calissa N. Randall is a Staff Attorney at Senior Legal Services. She primarily handles cases involving estate planning, consumer issues, landlord/tenant issues, contract disputes, and elder justice matters. Ms. Randall joined Senior Legal Services in September 2017 as the Equal Justice Works AmeriCorps Elder Justice Legal Fellow, focusing on elder abuse, neglect, and financial exploitation. Prior to joining Senior Legal Services, Ms. Randall was a Judicial Law Clerk to Family Magistrate Theresa A. Furnari in the Circuit Court for Baltimore City. Ms. Randall earned her B.A., cum laude, in Jurisprudence from the University of Baltimore (Baltimore, MD) in 2013 and her J.D. from the University of Akron School of Law (Akron, OH) in 2016. She is admitted to practice law in Maryland.